Module Suite was the key component that allowed the customer to personalize their Extended ECM platform and implement a complex Enterprise-Wide Calendar solution.
Integration partner
For more than 10 years Doctra has been supporting clients in implementing practical and benefit-oriented ECM solutions, from the strategic consulting and conception up to the implementation and operational support, thereby covering the entire spectrum of ECM services.
The company, an important European healthcare provider and employer, extensively used the OpenText Extended ECM platform for various purposes: as a general DMS repository for documents, as well as a knowledge and information platform to manage contracts, science records, and to support accounting processes for patients.
The Challenge.
In response to the customer’s expanding organizational needs, there was a requirement to implement an Enterprise-Wide Calendar within Extended ECM that could effectively meet a comprehensive set of requirements.
These requirements included the need for information to be easily displayed and shared through user-friendly dashboards, as well as the correct alignment of calendars with their respective departments.
Additionally, it was essential for calendars and information to integrate with other applications and be readily accessible on board for all employees.
Soon enough, the customer realized that meeting these particular requirements would prove to be quite challenging with the platform's standard functionality alone.
The Solution.
Through Doctra, the customer’s professional service partner, Module Suite was identified as the right tool to accelerate the creation and delivery of this solution on Extended ECM.
Products.
- OpenText Extended ECM
- Module Suite
Key Points.
Module Suite facilitated the creation of visually appealing and user-friendly dashboards and interfaces on SmartUI. These interfaces efficiently presented and shared information and updates about upcoming events, such as medical congresses and department meetings etc.
By leveraging Module Suite’s workflow enhancing capabilities, the customer was able to add powerful features to its workflows, reducing the number of steps required, minimizing testing efforts, while incorporating the necessary logic for complex workflows.
The calendars were also integrated with external applications, ensuring a seamless UX. The provision of E-Mail templates and the ability to programmatically generate various document types, such as PDFs and Office documents like Word and Excel, added another layer of versatility.
The Results.
Module Suite was the key component that allowed the customer to personalize their Extended ECM platform and implement a complex Enterprise-Wide Calendar solution.
The potential platform was further maximized with the implementation of other micro-applications, such as Workflow for Document SOPs, Business Card Request, Private Phone Numbers Management, Electronic Laboratory Notebook etc.
Watch the interview!
During the 2023 edition of AnswerModules User Group, Tobias Müller, Managing Director at Doctra GmbH presented the customer use-case. Below you can find a quick video providing some highlights on what led the customer to decide on implementing an Enterprise Wide Calendar on Extended ECM, along with the role of Module Suite as a key enabler and accelerator for such projects.
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