The Black Sea Trade and Development Bank (BSTDB) is a recognized early-adopter in the Content Suite space and on several occasions has been the first organization to leverage the latest features released by OpenText. This pioneering attitude, driven by the objective of providing the best experience to its business users, is also reflected in BSTDB's tendency to scope out new projects whenever a new Content Suite feature is available.
With the release of the SmartUI, BSTDB saw an opportunity to facilitate the adoption of Content Suite by leveraging the improved UI within the organization's processes and applications. However, to take full advantage of the SmartUI's potential and deliver game-changing solutions to its business users, BSTDB also needed a way to easily add productivity oriented automations and intuitive UXs.
BSTDB first approached AnswerModules upon recommendation by other organizations in the Content Suite community. Impressed with the capabilities offered by the Module Suite, BSTDB recognized it as their go-to-tool for creating tailored solutions on Content Suite as well as facilitating the use of v16's functionalities in their development projects. The Module Suite provided the flexibility, which was perfectly aligned with the goal of favoring Content Suite's adoption by delivering meaningful and highly-intuitive solutions to the business users in a timely fashion.
The solutions created with Module Suite proved to be extremely intuitive to the extent that even non-tech savvy users were able to utilize them without the need for time-consuming training. Department directors were very enthusiastic about the delivered solutions and through the organization
business users appreciated the fact that the IT department was investing resources in order to improve their daily work.
"The increased user adoption rate was better than what we initially expected."
Module suite has helped BSTDB to enhance the value of its investment in using and adopting the newest versions of Content Suite. A key-reason why BSTDB adopted Module Suite is that it allowed them to address their organization's very specific needs in situations where the out-of-the-box
features were not perfectly aligned to the requirements. This has supported BSTDB in continuing to be a pioneer in the Content Suite space which also resulted in BSTDB's upper management to recognize that they are an innovator in terms of leveraging technology.
"To be fast and efficient on our ECM journey we can rely on Module Suite to help us overcome any hurdle."
"With Module Suite we are able to extend the capabilities of our solutions created within the Content Suite platform."
Principal Officer IT, BSTDB